| INSTALLERS |
| Q |
What DVR's are you compatible with? |
| A |
The monitoring centre has integrated Sentinel Plus compatibility software. This means that Stopwatch seamlessly connects with the leading DVR's on the market, including Dallmeier, Dowshu, Adpro, Geovision, IC Realtime, Apollo, Tele I, Heitel (Vista), Mitsubishi, Intellex, Video Domain and Honeywell. |
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| Q |
Have you got all the relevant accreditations in place? |
| A |
| Stopwatch is fully accredited both with the PSA in Ireland and the SSAIB/NSAI in the UK. |
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| Q |
Is there any assistance available when making new connections? |
| A |
| Our Technical Support Manager will assist all Installation partners with connection. |
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| Q |
What sort of client base has availed of the Stopwatch service? |
| A |
Stopwatch has many customers including car dealerships, golf clubs, recycling plants and retail outlets. We provide total business solutions to our clients. For example: we remotely manage activity at a number of unmanned petrol service stations. At these sites we control behaviour at the pump by monitoring for banned activity such as smoking or mobile phone use. We issue audio warnings to offenders and cut off fuel to the pump if behaviour persists. We also assist in the provision of marketing material to the forecourt.
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| Q |
Why choose Stopwatch? |
| A |
Stopwatch does not perform installation work. Many of remote monitoring companies perform installations and become direct competitors of their own clients. Stopwatch constantly promotes the concept of remote monitoring to the end-user and passes on business to our Installer partners. We help you find new business.
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| Q |
Is the service available further a field? |
| A |
Stopwatch has customers across the UK and Ireland. Remote Monitoring is now available worldwide. Provided signal strength is sufficient there is no limit to the distance between station and client. |
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| Q |
Are you able to monitor the full range of IP products. |
| A |
Stopwatch can monitor IP. Our systems are set up to seamlessly connect to IP cameras and NVR’s. |
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| END USERS |
| Q |
By implementing Stopwatch will this positively affect my insurance premium? |
| A |
All insurance providers issue premiums based on level of risk. Stopwatch services are designed to reduce risk. Many insurers offer substantial discounts to clients implementing Stopwatch. This can be offset against the cost of the annual monitoring charge. |
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| Q |
How quickly do the images get sent back to the Central Station? |
| A |
Images are instantly sent to the Stopwatch Monitoring Station. An alarm triggers and Stopwatch operatives are alerted within seconds. Our operatives then immediately issue an audio warning to the intruder. |
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| Q |
What type of business suits Stopwatch best? |
| A |
Stopwatch saves substantial amounts of money for all types of businesses. Stopwatch clients require a reduced number of on-site security staff leading to massive cost savings. |
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| Q |
Is it not better to have a man on-site? |
| A |
No. Stopwatch Operatives are safely located off-site where intruders cannot harm or distract them.
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- Static Guards can only be in one place. Our remote monitoring service has eyes on every part of your site. |
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- Our service reduces the need for multiple security guards. Many clients choose to retain a single guard in combination with the Stopwatch system. |
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- We can protect your security guards. For example: we can make sure that they safely enter and exit the building. |
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